In the minds of many firms, deliverables are what it’s all about. However, what matters to clients usually takes place long before and after an agency deploys their code or emails their designs. Use the Smiling Curve to uncover that value.
Hi there,
In case you're wondering why you're here: this article used to be part of the Bondsai Blog.
We have moved it here instead to keep all our content in one place.
We're Leancept and the same team as those who created Bondsai. We partner with professional services firms to increase profitability and customer value (find out more).