Customer intimacy – the powerful strategy, culture and art of highly successful service businesses5/6/2016 In my experience, whether aware of it or not, a large portion of successful service business such as agencies and consultancies have implemented customer intimacy. It yields many forms of returns and helps build long-term sustainable customer relationships.
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Want to get our blog posts by email?Subscribe using RSS and a readerAuthorsThe Leancept team blogs frequently on topics such as value-pricing, customer experience development and business development. Archives
November 2016
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